Privacy Policy

1) Scope

This Privacy Policy describes how BAPE Clothing at bape-clothing.org collects, uses, and shares information when you browse our site, create an account, place an order, contact support, or interact with our marketing. By using our website, you agree to this policy and our Terms & Conditions.

2) Information We Collect

We collect information to operate our store, fulfill orders, and improve your experience:

• Account and identity data: name, email, password (hashed), phone (optional).
• Order and delivery data: billing and shipping addresses, items purchased, size, preferences, gift notes.
• Payment data: last 4 digits of card and transaction status from our payment processors. We do not store full card numbers.
• Support interactions: messages, attachments, and notes when you contact [email protected].
• Technical data: IP address, device and browser type, approximate location, pages viewed, referring pages, timestamps.
• Cookies and similar technologies: session identifiers, cart contents, and consent preferences. See the Cookies section.
• User-generated data: reviews, wishlist items, and survey responses when provided.

3) How We Use Information

• Fulfill and deliver your orders, process returns and exchanges, and provide customer support.
• Personalize content (e.g., saved cart, size and fit notes, preferred currency).
• Improve site performance and product selection through analytics and testing.
• Prevent fraud, abuse, and violations of our policies.
• Send transactional emails (order confirmations, shipping updates). With your consent or where permitted, send marketing messages about drops, restocks, and promotions.
• Comply with legal obligations, accounting, and tax requirements.

4) Cookies & Similar Technologies

We use essential cookies to keep your session and cart working, and we use optional cookies for analytics and marketing with your consent. You can manage your preferences anytime using the “Cookie preferences” button.

• Essential: site security, checkout, consent storage.
• Functional: remembering choices such as currency and size guide units.
• Analytics: understanding traffic and performance.
• Marketing: measuring campaigns and showing relevant offers.

You can also block or delete cookies via your browser settings. Blocking essential cookies may affect site functionality.

5) Analytics & Advertising

Subject to your preferences and local requirements, we may use analytics to understand how visitors use our site and measure performance. Marketing tags may help us understand which channels (e.g., email, social) are effective. We do not sell personal information. Where required, analytics and marketing cookies are disabled until you consent.

6) Payments & Fraud Prevention

Payments are processed by certified third‑party processors that meet applicable security standards (e.g., PCI DSS). We receive tokenized payment confirmations and do not store full card numbers.

To protect our customers and brand partners, we may use fraud screening tools that review limited technical data (such as IP address, device, and order patterns) to detect suspicious activity.

7) Shipping Partners

We share only the necessary delivery details with carriers and logistics partners to deliver your order and handle returns: recipient name, address, contact phone/email, and package details.

8) Legal Bases (EEA/UK)

• Contract: to process your orders and provide customer service.
• Legitimate interests: to secure our site, prevent fraud, improve services, and market to existing customers (where lawful and subject to opt‑out).
• Consent: for non‑essential cookies, certain marketing, and where required by law.
• Legal obligation: tax, accounting, and regulatory compliance.

9) Your Privacy Rights

Your rights vary by region and may include:

• Access and portability: request a copy of your data.
• Correction: update inaccurate information.
• Deletion: ask us to delete your personal information, subject to legal exceptions.
• Restriction/objection: limit certain processing or object to it.
• Withdraw consent: for processing based on consent (e.g., analytics/marketing).

To exercise rights, email [email protected] with the subject “Privacy Request.” We may need to verify your identity. You may also manage cookies via the “Cookie preferences” button.

10) US California Privacy (CCPA/CPRA)

If you are a California resident, you have the right to request:

• Disclosure of categories and specific pieces of personal information we have collected about you.
• Deletion of personal information (subject to exceptions).
• Correction of inaccurate personal information.
• Opt‑out of “sale” or “sharing” of personal information for cross‑context behavioral advertising. We do not “sell” personal information as defined by CCPA/CPRA. Where our use of cookies could be considered “sharing,” you can opt out in Cookie preferences.
• Limit use of sensitive personal information (if collected).

Authorized agents may submit requests on your behalf. We will not discriminate against you for exercising your rights.

11) Data Retention

We keep personal information only as long as necessary for the purposes outlined in this policy, including fulfilling orders, resolving disputes, enforcing agreements, and meeting legal obligations. Typical retention periods:

• Order records: up to 7 years for tax and accounting.
• Support tickets: up to 3 years after closure.
• Marketing preferences: until you opt out or your account is deleted.
• Analytics data: per tool settings and your consent.

12) Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (HTTPS), access controls, and routine reviews. No method is 100% secure; please use a strong, unique password and keep it confidential.

13) International Transfers

We are based in the United States and may process information in other countries. When transferring personal information from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms, where applicable.

14) Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

15) Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. While there is no industry standard for DNT, we strive to respect your choices by honoring your cookie preferences and, where possible, reducing non‑essential tracking if your browser sends a DNT signal.

16) Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will post updates here and adjust the “Last updated” date. Material changes may be communicated via email or a site notice.

17) Contact Us

For related policies, see our Privacy Policy, Terms & Conditions, Shipping Information, and Refund & Returns Policy.