Refund & Returns

30-Day Return Window

You have 30 days from the delivery date to request a return. If 30 days have passed, we may not be able to offer a refund or exchange.

Return Eligibility

To be eligible, items must be:

• Unworn, unwashed, and in original condition.
• With all original tags attached.
• In their original packaging.

Items showing signs of wear, washing, or damage caused after delivery may not qualify.

How to Start a Return

Email our support team with your order number and the item(s) you’d like to return. We’ll reply with step-by-step return instructions and the return address. Please wait for our confirmation before shipping anything back.

Refunds

Once we receive and inspect your return, we’ll email you to confirm approval. Approved refunds are issued to your original payment method, typically within 5–10 business days. Processing times on your bank’s side may vary.

Exchanges

Need a different size or style? Contact support to arrange an exchange. In most cases the fastest route is to return the original item for a refund and place a new order for the piece you want.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with your order number and a few photos. We’ll arrange a replacement or refund — no runaround.

Non-Returnable Items

Certain items may be marked final sale on the product page and are not eligible for return unless they arrive damaged or defective. Gift cards, where offered, are non-refundable.

Return Shipping

Unless an item is damaged, defective, or incorrect, return shipping costs are the customer’s responsibility. Original shipping charges, if any, are non-refundable.

Late or Missing Refunds

If you haven’t received a refund you were expecting, first check your bank account, then contact your card company — processing can take a few extra days. If you’ve done this and still haven’t received it, contact us.

Contact Us

Ready to start a return or have a question?